Privacy policy
Wanderlust is built to work without knowing who you are. There are no visitor accounts, no advertising and no tracking across other apps or websites. This page says exactly what leaves your device and why.
The iPhone app
- Your location. If you allow it, the app uses your position on the device to start the right story as you pass a place. It is not stored and not sent to us. When you ask for directions, your position and destination are sent to OpenRouteService (run by HeiGIT gGmbH, Germany) to calculate the road route. Nothing that identifies you is sent with it.
- The map. Maps are provided by Apple Maps and handled under Apple's privacy policy.
- Your trip. Places you have passed and items you have saved to your trip are kept on your phone only. Deleting the app deletes them.
- Nothing else. The app has no analytics, no advertising identifiers and no sign-in.
The website
- Your location. Used in your browser in the same way. Route requests pass through our server to OpenRouteService so that our service key stays private.
- Spoken directions. With the voice switched on, the wording of a turn instruction or event title, for example "Turn left onto Bay Road", may be sent through our server to ElevenLabs (ElevenLabs Inc., USA) to be read aloud. Nothing that identifies you is sent with it. Stories are recorded in advance and are not sent anywhere.
- Map images and fonts. Map images come from Esri and OpenStreetMap, and fonts from Google Fonts. As with any website, those providers see your IP address when your browser fetches them.
- The route planner. If you type a request into the planner, that text is sent through our server to Anthropic to suggest a route. Do not include personal details in it.
- Saved on your device. Your trip, and any maps you save for offline use, are stored in your browser. Clearing site data removes them.
Businesses that join the network
If you apply to list a business, we store the business name, contact name, email address, phone number, location and description you give us, and the events you post. The tourism authority's administrator can see these in order to approve listings. Your email address and phone number are never shown to visitors. Ask us at any time to correct or delete a listing.
Children
Wanderlust is a general travel guide and does not knowingly collect personal information from anyone, including children.
Your rights and how to reach us
You can ask what we hold about you, and ask us to correct or delete it, by writing to support@heliusnetwork.com. If we change this policy we will update the date at the top of this page.